Last Wednesday when I got home from the studio there was a message on my voicemail from a customer. The week before we spent a few days making a set of “Conquistadors” flasks for him. His message said something like, “The flasks look really good, but I’m torn – they say ‘Conquistadors’ on them.”
My heart sank, and I spent the rest of the night trying to figure out what had gone wrong. My husband looked at the flasks and suggested, maybe it was supposed to be “Conquistador.”
He was right.
When I talked to the customer the next morning I agreed to re-make every single flask. I had one assistant out sick Thursday, and one came in Tuesday and was taking Thursday off. I called the gal who usually does just the stitching on an emergency and she helped a bit. But, 50 flasks in a day is a lot even for two people.
I got the flasks to the post office just after 3pm and they arrived in time for the customer to give them away at the event, “The Conquistador” - most importantly, everyone loved them.
I beat myself up about this – it was totally my mistake. We never got printed artwork from the customer so we were doing it all by phone with a poor connection most of the time. Somewhere along the line, my brain over-rode the singular version because I thought – they are all conquistadors that they are giving the flasks to, so it must be plural, right?
Well, now I have a limited edition of 50 flasks. And they’re cool, too! So here’s the deal: I will sell 25 of them at a discount through my Etsy shop. The other 25 I will give away, All you have to do is tell me the biggest mistake you’ve ever made, and how you conquered it. That earns you the right to be one of our conquistadors (and gets you a free flask).